What would you do if someone come and complained she doesn’t understand what her team is doing when they go to the field and she’s in her job for 6 months now?
This is a serious question.
I get this far too often these days, and I don’t know what to do with the person asking. She’s been hired as a program manager with only 2 people under her supervision which should be easy and we all started at the same time, 6 months ago!
She’s claimed to have worked in the community before joining the team and knows her way around management, so there should be no problem. But there is, and I am getting tired of the same old question and complaints. To think that I have no direct relation with this person made the issue even more annoying and compelling at the same time.
To think that I have no direct relation with this person made the issue even more annoying and compelling at the same time because they all come up to me and ask, complain and whine (for the others involved).
I don’t want to come across as someone very nasty, but sometimes, I question our hiring process – why do we hire these kinds of people? That after 6 months on the job still seems like they just started – doesn’t know anything even if I am aware of the fact that she has all the information.
This is not very progressive, and it’s making me angry.
In my line of work, I come across all kinds of people. I am mostly patient and tolerant because I was a newbie once in my life so I know how it is to venture into humanitarian work. It can be like “pressure cooker” but only if you let pressure gets to you and this project, it shouldn’t be one of those.
That is why I am confused … maybe you can help me.